Need Help? Some FAQs:  
   
   
Question: I forgot my User ID or password?
Answer: Your Hookup card code is the User ID code found on your Salomon Hookup card. Your Password is what YOU created. If you FORGOT your password, or need to change it, please click here or contact us at hookup@salomon-sports.com

Question: Can I get a tracking number?
Answer: Our system automatically emails you with Tracking Numbers when packages ship. Orders normally ship within 3 business days from date of purchase, via UPS Ground or FedEx Ground.